A Concise Guide to Technical Communication
  • Publication Date: September 30, 2020
  • ISBN: 9781554815487 / 1554815487
  • 175 pages; 7" x 9"

Note on pricing.

Ebook will also be available for purchase upon publication.

Exam Copy

Availability: Worldwide

A Concise Guide to Technical Communication

  • Publication Date: September 30, 2020
  • ISBN: 9781554815487 / 1554815487
  • 175 pages; 7" x 9"

This compact but complete guide shows that less is more—with fewer extraneous details getting in the way of students trying to learn on the run, it allows them to focus on the most important principles of effective technical communication. The Concise Guide takes a rhetorical approach to technical communication; instead of setting up a list of rules that you should apply uniformly to all writing situations, it introduces students to the bigger picture of how the words they write can affect the people intended to use them. Assignments and exercises are integrated throughout to reinforce and test knowledge.

Preface

Chapter One: Audience, Purpose, Genre, and Medium

Chapter Two: Ethical Issues of Technical Communication

Chapter Three: Researching Technical Subjects

Chapter Four: Writing Technical Prose

Chapter Five: Visual Technical Communication

Chapter Six; Essentials of Workplace Communication

Chapter Seven: Progress Reports, White Papers, and Recommendation Reports

Chapter Eight: Reporting Technical Information

Chapter Nine: Technical Communication Online

Chapter Ten: Presenting Technical Information Orally

Index

Heather Graves is Professor of English at the University of Alberta. Roger Graves is Professor of English at the University of Alberta.

  • Truly concise, at under 200 pages
  • • Focuses throughout on immediate application of skills, with in-class exercises, lab assignments, and a major project integrated into the book
  • • Takes a rhetorical approach to technical communication, emphasizing audience and context rather than rigid rules
  • • Provides thorough and practical coverage of research methods in technical communication
  • • Chapter on presenting information orally, including new examples of Prezis, slides, and handouts
  • • Chapter on communicating information online including new sections on podcasts, screencasts, and video/YouTube
  • • Helpful treatment of communication models to include networking and modes of communication
  • • New section in usability testing that discusses rating and reviews in the online world as a feature of feedback from users